Privacy Policy

Introduction

Netweep ("we", "us", or "our") operates the Netweep email service. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

• Account Information: When you create a Netweep account, we collect your email address and password (encrypted). We may also collect your name if you choose to provide it.
• Email Content: All emails sent through Netweep are encrypted end-to-end. We do not have access to read your email content. The encrypted data is stored on our servers and accessible only to you.
• Usage Data: We collect information about how you interact with our Service, including login times, frequency of use, and which features you access. This helps us improve our service.
• Device Information: We collect information about the device you use to access Netweep, including device type, operating system, and browser type.

Data Security

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

All email content is encrypted using AES-256 encryption. Account credentials are hashed and never stored in plain text. We use TLS/SSL for all data in transit.

Data Retention

Netweep will retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations.

If you request deletion of your account, we will delete your personal data and all associated emails within 30 days. Your account data is permanently removed from our servers.

Third-Party Services

Netweep does not share your personal data with third parties for marketing, advertising, or any commercial purpose. We may disclose your information only when required to do so by law or when necessary to protect our rights.

We use only essential third-party services for infrastructure (such as email delivery servers). These services are bound by confidentiality agreements and are not permitted to use your information for any purpose other than providing these services.

Your Rights

You have the right to access, update, or delete the information we have on you. You can do this by logging into your account and accessing your account settings, or by contacting us directly.

• Right to Access: You have the right to request a copy of all information we have collected about you.
• Right to Rectification: You have the right to correct any inaccurate information.
• Right to Erasure: You have the right to request deletion of your account and all associated data.
• Right to Object: You have the right to object to our processing of your data.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@netweep.com
Mailing Address: Netweep, Mysuru, India